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Shipping and Tracking
Do you offer international shipping?. We only ship to Canada and the USA. We do not offer international shipping to any other destinations. How long does it take to receive my order?. We usually process orders within 1–2 business days, and delivery t
Returns and Exchanges
Return and Exchanges Policy. Returns and exchanges are available on select products purchased within the last 100 days. Please note that Sale, Last Chance, and Mystery items are final sale and not eligible for a refund. To qualify for a return, items
Warranty
Warranty Policy. We offer a one year warranty on all purchases against manufacturing defects. Damage caused by, but not limited to, incorrect packaging removal, normal wear and tear, user error, and abrasion will not be covered by our warranty. All w
Sizing and Care
How do I wash my socks?. Our socks can be washed with similar items on a gentle cycle using cold water and a mild detergent to keep them in great condition. To avoid pilling or rubbing, try not to wash them with abrasive materials, and never use blea
Discounts and Promotions
Discount Policy. Sale Price. If an item goes on sale within five business days of your purchase, you may be eligible for a refund of the difference between the original price and the sale price. Refunds will be issued as Outway store credit only. To
Wholesale and Custom
Do you offer custom socks?. Yes! Through our affiliated brand Custom Lab. Custom socks are perfect for teams, events, and corporate giveaways. We offer free designs and expedited shipping on all orders. Or reach out directly to our Custom Lab team by